PRIVACY POLICY

Valerue respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

INFORMATION WE COLLECT

Depending on how you use our website, we may collect information including:

Name
Billing and shipping address
Email address
Telephone number
Order and transaction information
Device and browser information
IP address
Website activity and usage information
Communications you send to us
Marketing preferences

Payment information may be processed directly by our payment service providers and ecommerce platform rather than stored directly by Valerue.

HOW WE USE INFORMATION

We may use personal information to:

Process and fulfill orders
Arrange delivery
Provide customer service
Process returns and refunds
Prevent fraud or misuse
Improve our website and services
Maintain website security
Comply with legal obligations
Send marketing communications where permitted and consented to

SERVICE PROVIDERS

We may share information where necessary with service providers that help us operate our store, including ecommerce platforms, payment processors, logistics providers, analytics services, customer-service providers, and technology partners.

These providers may process information only as necessary to provide their respective services, subject to their own terms and privacy obligations.

SHOPIFY

Our store may be hosted and operated using Shopify.

Shopify may process personal information in connection with providing ecommerce, payment, security, analytics, and related services.

COOKIES

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage, improve performance, and support advertising or marketing where permitted.

Depending on your location, you may be provided with options to manage non-essential cookies.

DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal and accounting requirements, resolve disputes, and protect our legitimate business interests.

YOUR RIGHTS

Depending on where you live, you may have rights concerning your personal information, including rights to request access, correction, deletion, restriction, objection, or portability.

You may also have the right to withdraw certain consent previously provided.

These rights are subject to applicable law.